Returns
Can I edit my return request after it has been ...
Customers are allowed to initiate only one return request per order. If you need to return additional items from the same order after your initial request has been submitted, please...
Can I edit my return request after it has been ...
Customers are allowed to initiate only one return request per order. If you need to return additional items from the same order after your initial request has been submitted, please...
When can I cancel my order, if I do not want it?
Orders can only be cancelled before they enter the fulfillment process. Once an order is marked as "under fulfillment," cancellation is no longer possible. If your order has already been...
When can I cancel my order, if I do not want it?
Orders can only be cancelled before they enter the fulfillment process. Once an order is marked as "under fulfillment," cancellation is no longer possible. If your order has already been...
How can I return my order?
To return your order, please follow these steps: Click on this link: https://web.global-e.com/Returns/Portal/mZfr Enter your Order ID Number and Email Address. This will give you access to initiate your return....
How can I return my order?
To return your order, please follow these steps: Click on this link: https://web.global-e.com/Returns/Portal/mZfr Enter your Order ID Number and Email Address. This will give you access to initiate your return....
Will I be provided a return shipping label?
Return shipping label will be created & shared once the return request is registered on the website. Shipping label is a must, DHL requests to print but not a must.
Will I be provided a return shipping label?
Return shipping label will be created & shared once the return request is registered on the website. Shipping label is a must, DHL requests to print but not a must.
What is your return policy?
We accept returns for a refund on orders placed within 14 days of receipt. All returned items must be in new condition and in their original, intact packaging, including apparel...
What is your return policy?
We accept returns for a refund on orders placed within 14 days of receipt. All returned items must be in new condition and in their original, intact packaging, including apparel...