To initiate a return, please visit our Returns Portal: https://web.global-e.com/Returns/Portal/mZfr
If your items meet our return eligibility criteria, we’ll process a refund for the product(s) once the return has been received and inspected by our warehouse team.
Please note:
- Returns are accepted within 14 days of purchase.
- Items must be in new condition, with original and intact packaging.
- Shipping costs from the original order are non-refundable for returned or exchanged items.