Order Status

I want to track my order. How do I do that?

You can easily track your order by visiting the following link: https://web.global-e.com/Order/Track/mZfr Simply enter your Order ID and the email address used during checkout to view the latest status of your...

Can I cancel part of my order online?

No, partial cancellations are not available through our website. If you wish to cancel your order, it must be done in full. For assistance, please contact our Customer Service team,...

I want to get in touch with Customer Service re...

If you need help with your order, product inquiries, or any other support, please reach out to our Customer Service team via the country-specific email listed below.   Our team...

How will I know my order was successful?

When your order and payment go through, you will be directed to a confirmation page, and all is good! You will also receive a confirmation email with all your order...

Will I be kept informed of the status of my order?

As soon as your order and payment goes through, we'll send you an order confirmation email. We'll also email you once your order ships (1-5 business days, depending on the...

What if I entered the wrong email address when ...

No worries! If the email address used during checkout was incorrect, please contact our Happiness Delivery team. We’ll update your email address, and once corrected, you’ll receive an automated confirmation...